Privacy Policy

Introduction

Home Comfort Enterprises Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us regarding our services.

What Information We Collect

We may collect and process the following information:

Your name
Phone number
Email address
Property address
Information provided through contact forms
Information relating to enquiries about our services
Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations
Arrange consultations and installations
Improve our website and services
Communicate with you regarding our services
Meet legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

Data Storage & Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. Your information is stored securely and only accessible to authorised personnel.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with trusted third-party contractors or service providers where necessary to deliver our services, comply with legal obligations, or support our business operations.

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can choose to disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data where applicable
Object to certain processing activities
Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us using the details above.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact:

Home Comfort Enterprises Ltd
0204 547 1892
info@hceltd.uk